TGM SKATEBOARDS

Privacy Policy

Last Updated: April 22, 2026

Overview

TGM Distribution, Inc., operating as TGM Skateboards ("TGM," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data when you visit www.tgmskateboards.com (the "Website") or purchase products through any of our authorized sales channels.

By visiting our Website or placing an order with us, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Website or Services. We encourage you to read this policy in full — we have written it to be as clear and straightforward as possible.

 

1. Information We Collect

Information You Provide Directly

When you create an account, place an order, contact us, or interact with our Website, we may collect the following:

•       Name, billing address, and shipping address

•       Email address and phone number

•       Payment information (credit or debit card details) — note: we do not store your full card number; payment processing is handled by secure third-party processors

•       Account username and password

•       Order history and purchase preferences

•       Any messages, inquiries, or feedback you send to us

 

Information Collected Automatically

When you visit our Website, we and our third-party service providers automatically collect certain technical information, including:

•       IP address and approximate geographic location

•       Browser type, device type, and operating system

•       Pages visited, time spent on pages, and links clicked

•       Referring URLs and search terms used to find our site

•       Session data, including shopping cart activity and browsing behavior

•       Data collected through cookies, pixels, and similar tracking technologies (see Section 4 for full details)

 

Information From Third Parties

We may also receive information about you from third-party sources, including shipping carriers, payment processors, marketing platforms, and marketplace partners through which you purchase our products (such as Microsoft Copilot and other authorized channels). This information is used solely to fulfill your order and improve your experience.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

•       To process and fulfill your orders, including shipping and delivery

•       To communicate with you about your order status, tracking updates, and any issues with your purchase

•       To respond to your questions, requests, and customer service inquiries

•       To create and manage your account

•       To send you marketing emails, promotional offers, and SMS/text marketing messages, where you have provided consent (see Section 6)

•       To personalize your shopping experience and recommend products based on your browsing and purchase history

•       To process returns, exchanges, and refunds

•       To detect, prevent, and investigate fraud, unauthorized activity, and security incidents

•       To analyze website traffic and usage patterns in order to improve our Website and Services

•       To comply with applicable laws, regulations, and legal obligations

•       To enforce our Terms of Use and other policies

 

3. How We Share Your Information

TGM Skateboards does not sell or rent your personal information to third parties for their own marketing purposes. We may, however, share your information with the following categories of third parties as necessary to operate our business:

Service Providers

We share information with trusted third-party vendors who perform services on our behalf, including:

•       Payment processors (to securely handle credit and debit card transactions)

•       Shipping and fulfillment carriers (to deliver your orders)

•       Email and SMS marketing platforms (to send order confirmations, shipping updates, and promotional communications)

•       Website analytics providers (such as Google Analytics, to help us understand how customers use our site)

•       Customer service and live chat platforms

•       Session replay and browsing behavior tools (to improve site functionality and customer experience)

These service providers are authorized to use your information only as necessary to perform their services for us and are contractually required to protect your data.

 

Marketplace and Platform Partners

If you purchase products through an authorized third-party platform or marketplace (such as Microsoft Copilot or similar channels), we may share information necessary to process and fulfill your order with those platforms. Our relationship with these platforms is governed by their respective terms and privacy policies in addition to our own.

 

Legal Requirements

We may disclose your information when we believe in good faith that such disclosure is reasonably necessary to: (i) comply with applicable law, legal process, or government request; (ii) enforce our Terms of Use or other agreements; (iii) protect the rights, property, or safety of TGM Skateboards, our customers, or the public.

 

Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transition, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Website if such a transfer occurs and your data becomes subject to a different privacy policy.

 

International Data Transfers

Because we ship internationally and work with third-party platforms and service providers, your personal data may be transferred to and processed in countries outside of the United States. We take reasonable steps to ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

 

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device by your web browser when you visit a website. We also use similar technologies such as pixels, web beacons, and session replay tools. These technologies help us operate our Website, understand how it is used, and deliver relevant content and advertising.

 

Types of Cookies We Use

•       Essential cookies: Required for the Website to function properly, including maintaining your shopping cart, processing your login session, and enabling secure checkout. These cannot be disabled without affecting site functionality.

•       Analytics cookies: Used to collect information about how visitors use our Website, such as which pages are visited most often and how users navigate the site. We use tools such as Google Analytics for this purpose.

•       Advertising and targeting cookies: Used to deliver advertisements relevant to your interests, both on our site and across other websites. These may be set by us or by third-party advertising partners.

•       Session replay cookies: Used by session recording tools to capture how users interact with our Website, including mouse movements, clicks, and scrolling behavior. This data is used to improve the design and usability of our site.

 

Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings, including the ability to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our Website, including your ability to add items to your cart or complete checkout.

You may also opt out of interest-based advertising by visiting the Digital Advertising Alliance at www.aboutads.info or the Network Advertising Initiative at www.networkadvertising.org. To opt out of Google Analytics specifically, you can use the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

 

5. SMS and Email Marketing

If you have opted in to receive marketing communications from us, we may contact you by email or SMS/text message with promotional offers, new product announcements, order updates, and other relevant information.

•       Email marketing: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send. Please note that even after unsubscribing from marketing emails, you will still receive transactional emails related to your orders.

•       SMS/text marketing: If you have opted in to receive text messages, you may opt out at any time by replying STOP to any message we send. Message and data rates may apply. Message frequency varies. Consent to SMS marketing is not a condition of purchase.

Your phone number and email address will never be sold to third-party marketers. They are used solely for communications from TGM Skateboards and our authorized service providers.

 

6. Data Security

TGM Skateboards takes the security of your personal information seriously. We use industry-standard Secure Socket Layer (SSL) encryption to protect data transmitted between your browser and our Website. All customer data we collect is stored on secure servers and protected against unauthorized access through a combination of technical and organizational security measures.

Payment card information is processed through PCI-compliant third-party payment processors. We do not store your full credit or debit card number on our systems at any time.

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take steps to protect your own information, including using a strong password and keeping your account credentials confidential.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

•       Order and transaction records are typically retained for a minimum of seven (7) years to comply with tax and accounting requirements.

•       Account information is retained for as long as your account remains active. If you request that your account be closed, we will delete or anonymize your personal data, except where retention is required by law.

•       Marketing contact data is retained until you opt out or request deletion.

•       Technical and analytics data may be retained in aggregated, anonymized form indefinitely.

 

8. Children's Privacy

Our Website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. This policy is in accordance with the Children's Online Privacy Protection Act (COPPA).

If you are under the age of 13, please do not use our Website or submit any personal information to us. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at the information listed in Section 11 and we will promptly address the issue.

 

9. California Privacy Rights (CCPA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

•       Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom it is shared.

•       Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions required by law.

•       Right to Opt Out of Sale: TGM Skateboards does not sell your personal information. However, we may share data with advertising and analytics partners in ways that may qualify as a "sale" under CCPA. You have the right to opt out of this sharing at any time.

•       Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you a different price, or provide a different level of service because you exercised your privacy rights.

To submit a CCPA request, please contact us using the information in Section 11. We will respond to verified requests within 45 days as required by law. We may need to verify your identity before processing your request.

 

10. Your Privacy Rights

Regardless of where you live, you have the following rights with respect to your personal information:

•       Access: You may request a copy of the personal information we hold about you.

•       Correction: You may request that we correct any inaccurate or incomplete information we hold about you.

•       Deletion: You may request that we delete your personal information, subject to legal retention requirements.

•       Opt-Out: You may opt out of marketing communications at any time via the unsubscribe links in our emails or by replying STOP to any SMS message.

•       Account Closure: You may request that your account be closed and your data deleted by contacting us directly.

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to all requests in a timely manner and in accordance with applicable law.

 

11. Contact Us

TGM Skateboards welcomes questions, comments, and requests regarding this Privacy Policy. If you have any concerns about how your personal information is handled, or if you would like to exercise any of your privacy rights, please contact us at: (586) 775-2760 / CA@tgmskateboards.com

TGM Distribution, Inc. (TGM Skateboards)

183 S. Main Street

Mount Clemens, Michigan 48043

Website: www.tgmskateboards.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes that significantly affect how we handle your personal information, we will notify you by email or by posting a prominent notice on our Website prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website or Services following any update constitutes your acceptance of the revised policy.

 

TGM Distribution, Inc. | TGM Skateboards

183 S. Main Street, Mount Clemens, Michigan 48043

www.tgmskateboards.com